Carol L. Anders – Board of Directors

 

"carol_port"

Curriculum Vitae

 

Education

 

2002

Master of Business Administration

University of St. Thomas

Houston, TX

 

1980

Bachelor of Arts

University of St. Thomas

Houston, TX

 

 

Teaching Experience

 

2002-2004

Adjunct Professor – Business Management

Houston Community College

 

  

Employment History

 

2010-Present

Capstone Consulting Group, LLC

Auditor

Responsible for auditing self-funded, employer sponsored health and welfare plans for companies who pay benefits out of general assets as well as producing pricing models used for negotiating renewals.

 

2009

Core Benefits

Benefit Specialist

Responsible for the client service and case management of employee benefits for 75 small groups.

 

2002-2008

New Era Life Insurance

Special Projects – Actuarial

Manager Customer Service

Managed the customer service and premium accounting departments. Major projects included setting up and managing a Third Party Administration for a block of annuities, developing an annuity payout system, and setting up payment procedures for new acquisitions for list bills, government allotments and individual payments.

 

 1995-2002

American General Life Insurance

Manager Variable Product Operations

Manager Structured Settlements

Manager of Variable Product Operations – Primary responsibility was implementing new variable life and annuity products into the work teams. Served as a member of the corporate project team charged with this responsibility. Effectively managed a one-half million dollar budget for regulatory mailings and served as the project manager and fund liaison for fund changes and regulatory mailings.

 

Manager of Structured Settlements – Approved cases for acceptance of the payment obligation by American General Annuity Service Corporation. Worked with brokers on problem cases and set daily pricing for cases over 1 million dollars in premium.

 

1993-1995

The Longmount Group

Director Client Services

Primary responsibility was performing policy funding analysis for Universal Life policies.

 

1990-1993

American Capital Life Insurance Company

Manager Customer Service

Played a major role in system data conversion and testing to a new insurance administrative system.

 

1986-1990

Family Service Life Insurance

Manager Customer Service

Restructured and streamlined administrative infrastructure resulting in an increase in customer service satisfaction and efficiency.

  

1979-1986

Great Southern Life Insurance

Manager Support Services

Managed the Premium Accounting department and technical processing of Group Universal Life policies.

 

 

Professional Designations, Certifications and Licenses

  • General Lines Agent
  • Paralegal Certificate: Rice University, June 2010
  • Chartered Benefit Consultant
  • Fellow Life Management Association
  • Associate Annuity Product Administration
  • Associate Insurance Regulatory Compliance
  • Certified Structured Settlement Consultant

 

 

Service to Regions Economy

 

1997-2000

  • As a member of the Junior Board of the American Cancer Society, serve as Co-Chairman of the Marathon for the Cure fund raising committee.

 

2001-2004

  • Served on the Fall Classic Triathlon committee for Special Olympics organizing the only triathlon event sponsored by Special Olympics.